F.A.Q
Frequently Asked Question
What is Torrent
Torrent is a small file (around few kilobytes) with the suffix .torrent, which contains all the information needed to download a file the torrent was made for. That means it contains file names, their sizes, where to download from and so on. You can get torrents for almost anything on lots of web sites and torrent search engines.Downloading with a torrent is advantageous especially when downloading files, which are momentarily very popular and which lots of people are downloading. Because the more people download the file, the higher speed for everyone.
What is uTorrent Webui
The whole point of the WebUI is to allows you to control uTorrent from any browser on any Internet-connected computer.Instead of launching your .torrent file in a Bittorrent client on your home computer. You access your private account in server through a simple website and launch your torrent there.
Any Shortcuts key can be used on Webui?
Keyboard Shortcuts
- Ctrl + A: Select all rows (select a row in the list first)
- Ctrl + O: Show the form for adding a torrent
- Ctrl + P: Show the settings window
- Ctrl + Z: Deselect All
- Del: Remove torrent
- F2: Show the about window
- F4: Hide/show the toolbar
- F6: Hide/show the details pane
- F7: Hide/show the category list
What does Active Torrents mean?
Active torrents means the amount of torrents that can be running (uploading or downloading) at the same time.
What does disk space mean?
Disk space means the size of the directory that will be used to hold your torrent files.
When I buy 5GB of space how much of that do I actually get?
What you buy is exactly what you get.
What kind of speeds can I expect with my account?
We focus on providing competitively priced account that are able to download at decent speeds. Sometimes our connections can provide sustained 1500 – 3000kB/s speeds. At times speeds can be higher. However in practice, most of the time people only end up using an average of 300kB/s to 1000kB/s. We are on an incredibly fast network but our seedbox speeds are limited primarily because of disk I/O. We partition out disk drives between virtual private servers and these frequently become saturated to the point that the network is much faster than the disk I/O.
Why are there limits to active torrents ?
The limits are set because this prevents overloading the boxes and as a result users get satisfying speed.
What version of utorrent are you running? And what versions of the backend bittorrent clients are available to me?
All accounts come with a customized installation of the latest released Utorrent. This includes these versions of the back end of utorrent: Webui 0.361
Are prices per month and am I tied in to a contract?
The price you see is for 1 month & you only need to purchase 1 month at a time
I’m going to be a bit late with my payment – what happens now?
If you are going to be late paying on upcoming due fees on your account, please email us. In most cases, we are quite willing to work with you on your late payment, if you tell us ahead of time – including keeping your account active, etc.
If we do not hear from you, and you have not paid your bill on time, when the 1st of the month comes around, your account will be immediately deleted. Along with deactivating your services, an emaill will be sent to you, explaining all this.
Do you have a Privacy Policy?
Yes. Bacially it goes like this: Any information we collect about you is used only for billing and account information purposes.
WE WILL NEVER SHARE YOUR INFORMATION WITH ANYONE. There is one exception to this rule: In the even of fraudulent payments through PayPal, we always provide ALL of your initial signup information (IP, email, name, etc) to PayPal to aid them in prosecuting criminals that use other people’s accounts to make unauthorized/fraudluent purchases.
While we would never share legitimate account information with ANYONE (everything is kept on servers that are set up for instant total wipe in the event of a siezure or raid, to protect our customers’ confidentiality), we will cooperate fully with PayPal investigations in the event of any illegal, unauthorized, or fruadulent payments. If you plan on using a hijacked PayPal account to try and get “free” hosting, know that we will provide ALL of your signup information, server logs, and IPs, to PayPal so that they can hunt you down and prosecute you.
In all other circumstances, we will guard your personal information with every bit of protection possible!
I have a Mac. Can I still use your services?
Your own operating system has no effect on the service, since all control is done through a web browser (for the uTorrent WebUI). As long as you have internet capability, you should have no trouble using your packagex.