Greetings,
We have found out the reason why download speed in FTP mode are very slow this few days. Our newly replaced HDD are about to gone again. We are done with this server host as we believe they are using recon hardware.
So we are migrating back to our old host although their hardware may not up to date but their uptime/hardware stability not questionable.
We are doing staged migration, your utorrent might be offline for awhile.
Greetings,
We have received several complaints from our users that downloading from our site right now is not very stable and the speed is varies.
We can assure you that we are investigating this matter with cooperation of our server host.
Sorry for any inconvenience caused.
There will be ongoing maintenance for users on Package 5 and Package 6. Therefore your private NAS storage will be offline for 1 hours. We will also will be upgrading your backend utorrent and webui client. Others user on package 4 and below will have no impact or downtime.
Maintenance will start on 12.00AM 30 November 2009.
Sorry for any inconvenience caused for users on package 5 and 6.
Hello,
We have been notified by our host that crashed HDD is replaced. So, therefore all services are back online.
Anyhow, Torrents and files on crashed HDD couldn’t be recovered, so portion of customers have to redownload again. This is beyond our control.
In the meantime, we are working our asses off to make sure everything are back as fine as before.
We are truly sorry for this inconvenience and those affected users are given 3 days compensation to redownload back and etc.
Greetings,
FTP will be down for about 30minutes due to unforeseen problem.
Sorry for any inconvenience caused.
EDIT: FTP are back online.
Hello,
Our HTTP download will be offline for further inspection to prevent bots/invader from harvest/download files from webserver. We might enforce restricted password zone for download.
You can access File Manager now. No more, “connection closed” problem.
Estimated downtime : 12 hours.
———
To users who cannot use FTP to download, please pm us/email us your username. We will enable HTTP Download for you immediately.
Greetings,
We have been contacted by our host that HDD have been replaced and are good to go.
Our service are back operational @ 5.36AM 22/11/2009.
Some users might suffer from missing torrent(.torrent) from webUI, however the files are there, so just re-upload the torrent.
A easier way to do this might be, use our file manager and move the torrent file to autoload folder and voila it will automatically load the torrent and your torrent will start to seed/download after checking process is done.
All BlazingFiles customer are compensated with 2 days, your expiration date are kept intact however your account will be expired on -2days. For more info, please check our account status page on http://www.blazingfiles.info/wp-admin/admin.php?page=account_status
Sorry for any inconvenience caused.
24 hours for you there.
Server will be undergoing major maintaineance planned for this month.
Estimated downtime for now is unknown.
Sorry for any inconvenience caused. During this, webui will not be available. FTP and HTTP might experience some problem due to server reboots.
Our host also are upgrading their fiber connected to the server.
Latest Update: We received news from our host that our 3rd harddisk are failing. They are looking into it and will replace HDD. We will compensate users for service downtime.
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