Happy Deepavali

May the joy, cheer,
Mirth and merriment
Of this divine festival
Surround you forever.
May the happiness,
That this season brings
Brighten your life
And, hope the year
Brings you luck and
Fulfills all your dearest dreams!
Happy Deepavali…..

October 17th, 2009 | Leave a Comment

[Major] Maintenance

Server are undergoing maintenance.

All services are down for now ( FTP, UI ).

Sorry for any inconvenience caused.

October 9th, 2009 | 1 Comment

HTTP Download Server Down.

HTTP Download is down until further notice. There has been huge spike in webserver . We are investigating this and assures this will be fixed ASAP.

Thank you for your patience.

September 6th, 2009 | 2 Comments

Server Downtime @ 2.30am 25Aug 2009

HTTP and FTP server is up. But our host has detected that there was read/write problem in HDD #2 which is storing webui’s config,HTTP,FTP. For meantime the host has rebooted the server, but due to the hdd problem, the webui will be enabled back few hours later after our host finished their inspection. Worst case , the HDD will be replaced. I have ensured that all data will be backup to our ATOM fail-over server which is on standby right now. Thank you for your patience.

Update #2: All webui back online. HDD has been replaced.

August 25th, 2009 | Leave a Comment

Another INTERNET SERVICES DISRUPTION

Dear Valued Customers,

Telekom Malaysia Berhad (TM) wishes to announce that its consortium members have detected that a 2nd cable fault on Segment 7 of the Asia Pacific Cable Network 2 (APCN2) undersea cable network between China and Taiwan on Friday, 14 August 2009.

The fault follows three other service disruptions that recently hit the same cable network, affecting APCN2 Segment 7, between Hong Kong and Taiwan, and APCN2 Segment 1, which connects Singapore and Malaysia. The earlier faults on APCN2 Segment 1 were restored on Sunday, 16 August 2009. Read More …

August 22nd, 2009 | Leave a Comment

STREAMYX SERVICE INTERRUPTION IN SERDANG

Dear Valued Customers,

We wish to inform our Streamyx customers that Telekom Malaysia Berhad (TM) will be performing a network upgrading exercise from 11.30 pm, Thursday, 20th August 2009 until 11.30 pm, Friday, 21st  August 2009. Read More …

August 22nd, 2009 | Leave a Comment

Registration For Package 1 Enabled

Greetings,

Due to popular demand, Package 1 registration has been enabled. Please take note that this is for limited time as some of Package 1 users has upgraded their account.

August 16th, 2009 | Leave a Comment

TMNet Cable Fix Delayed Again

TMNet Cable Fix Delayed Again

06/08/2009 INTERNET SERVICES DISRUPTION Dear Valued Customers,

Referring to our earlier statement on 21 July 2009 on the disruption of our Internet services due to circuit faults on the Asia Pacific Cable Network 2 (APCN2) Segment 1 between Kuantan and Katong, Singapore, Telekom Malaysia Berhad (TM) wishes to announce that there is a delay in the restoration of Internet services due to technical problems at the repairing stages. In addition, our consortium members have also detected another fault on the same circuit about 372km from Kuantan Cable Station.

Customers using Internet services may continue to experience slow browsing while accessing websites hosted in the US and Hong Kong. In addition, customers using other IP services such as Virtual Private Network (VPN) and other critical business applications linked to the US and Hong Kong may still experience some service degradation. To alleviate the problem, some of the links have been directed to alternate routes to ease the congestion.

Restoration works on the affected cables are already in progress. However, in the restoration process, traffic to Northern America and Hong Kong may experience degradation while traffic to other countries is not affected. Due to this, full recovery of Internet services is now expected to be on 16 August 2009. TM will make further announcements on the progress of the restoration works. TM wishes to assure its customers that it is undertaking all necessary measures to restore communications services for its customers as soon as possible.

August 6th, 2009 | Leave a Comment

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