TMnet Internet Service Disruption

Greetings,

Telekom Malaysia Berhad (TM) wishes to announce that there has been a disruption of its Internet services due to circuit faults on the Asia Pacific Cable Network 2 (APCN2) Segment 1 between Kuantan and Katong, Singapore.

Due to the disruption, customers using Internet services may experience slow browsing while accessing websites hosted in the U.S. and Hong Kong.

In addition, customers using other IP services such as Virtual Private Network (VPN) and other critical business applications linked to the U.S. and Hong Kong may also experience some service degradation.

To alleviate the problem, some of the links have been rerouted to alternate routes to ease the congestion.

Restoration works on the affected cables are already in progress. However, in the restoration process, traffic to Northern America and Hong Kong may experience degradation while traffic to other countries is not affected. TM expects complete recovery of its services by 5 August 2009. TM will make further announcements on the progress of the restoration works.

TM wishes to assure its customers that it is undertaking all necessary measures to restore communications services for its customers as soon as possible.

This is the latest news from Streamyx. This disruption might or might not affect some of the blazingfiles user.

July 26th, 2009 Posted in Announcement

3 Comments »

3 Responses to “TMnet Internet Service Disruption”

  1. skel [ July 26th, 2009 at 1:01 PM ]

    this tmnet is really fakap service



  2. corndawg [ July 26th, 2009 at 3:23 PM ]

    Not again… their past international line disruption were Dec’08 and Apr’09. Past experience tells us TMNet will take at least 1 month to fix.



  3. classy [ July 28th, 2009 at 1:02 PM ]

    gg liao this tmnet..

    hopeful i wont be affected hehe



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